Field Applications

  Mercury Server

  Workflow Manager

  Integration Services

  Software Distribution

  Mercury WebText

  Performance Reporting

  Approved Field Devices

Approved Field Devices 

In our view, to support a real dispatch application, a field device should have certain features together with a reasonable degree of resilience, to stand up to the rigors of field life.  
We feel qualified to hold strong views on this subject, supported as they are by our experience of having deployed in excess of 10,000 field devices into our user base.
To support a dispatch application a field device will:
  Feature integrated communications, to support "always on" and work "push" to the users.
  Support a memory card for data and application back up in the event of total battery expiry.
  Run for a full day in the field without requiring a battery recharge or, alternatively,  use a vehicle cradle.
  Have an optional hard protective case to minimise accidental damage.
  Have a clear, easy to read screen - in any light conditions
  And for ServiceNet use, support GPRS Communications.
Surprisingly, very few devices qualify into an "approved list" on these grounds and most Pocket/PC devices fail the battery life test, particularly running GPRS comms.  
Our recommendations also ignore the truly rugged devices from Panasonic, Itronix, Symbol and others, purely on price grounds.  If you know you NEED a rugged device and are prepared to invest in one, then talk to us about our experience in that area.
We recommend:
The Xda and XdaII, which satisfy all our acceptance criteria.

The iPaq 3800 and later variants, which is excellent in most areas, provided the battery is kept topped up, preferably in a car cradle.

We will continue to add to this list as more devices are released by the manufacturers which meet our criteria.

{Top of Page}    {Home}    {Contact Telepartner}    {Register for ServiceNet}

{About Telepartner}    {Terms & Conditions}    {Privacy Policy}


Telepartner Systems Ltd  ©2005 Telepartner Ltd.

All rights reserved.  ServiceNet is a Registered Trademark of Telepartner Ltd
Please Report Errors and Feedback to
Webmaster