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ServiceNet - Product Information 

ServiceNet is a managed service which delivers wireless data applications for service companies operating groups of engineers in the field.  
Supplied as a subscription service, for a monthly fee based on usage, the product is suited to all sizes of service company from small to very large, carrying out any type of service task, including planned maintenance, break-fix, inspection, asset tracking and emergency service.
ServiceNet was built from proven mobile data technology, which is already in place at many large field service operations throughout the UK and across Europe.  For details of  Telepartner customers using this technology today, see our Press Pages.

ServiceNet gives you:
Mobile field dispatch using managed GPRS mobile data, on a single integrated platform, with inbuilt voice comms.
Support for a range of Pocket/PC devices, all including integrated GPRS.
Productive, forms based, application self-configuration on the client devices.
All the power of Mercury Server for Mobile Applications.
Integration with any Service Management System, to provide automated job dispatch.
Guaranteed ‘push’ delivery of work to the field, operating using cost effective GPRS communications.

System Elements ServiceNet Business Forms - Field Client Application
Mercury Server for Mobile Applications
Mercury Workflow Manager
Mercury Integration Services
Mercury Performance, Reporting and Analysis
Mercury WebText SMS Service
Mercury Electronic Software Distribution - ESD

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